These terms and conditions contain all rights and obligations of School of Management Innovation (“SMI”) and the natural or legal person contracting with School of Management Innovation (“you” and “your”).
These terms apply to all trainings, courses, and sessions where SMI takes care of the program and trainer (each a “training”) and to all documents you use to purchase a training, including for instance a purchase order. SMI hereby explicitly reject the applicability of any other terms and conditions, including your general terms and conditions.
Refund and cancellation policy
If you cancel participation, you will receive full refund from SMI if notice of cancellation is given by email (email@example.com) up to 4 weeks before the course starts. After this date, there will be no refund.
Invoice will be sent upon reservation. SMI charges 21% VAT. Payment terms are 14 days from receipt of invoice.
Cancellation by SMI
SMI reserves the right to cancel or change any session and course up to 14 days prior the start date of the event. If this happens, SMI will give you a full refund or the option to attend another course session.
Money back guarantee
If you are not satisfied with the training in which you fully participated, a refund will be made if you gave notice of your dissatisfaction and your intention to ask your money back to the trainer in person at the location during the period that the training took place and also by email (firstname.lastname@example.org) on the same day of the training.
All intellectual and industrial property rights to provided equipment, programming, training materials and/or documentation (together the “training materials”) are and remain the exclusive property of SMI and its licensors. You may not make public, copy, duplicate, or otherwise reproduce any training materials. You may not make audio and/or video recordings of a training. The training materials may only be used by the participant(s).
Except for SMI’s intentional or gross negligence, SMI’s liability for damages concerning SMI’s performance or non- performance of SMI’s obligations under the agreement between you and SMI is limited to the price of the training from which such liability results. SMI is not liable for damages resulting from an interruption, re-scheduling and/or cancellation of a training. SMI is in no event liable for any other damages, including without limitation indirect damages, consequential damages, or damages resulting from mutilation, delay, unclarity, or other defaults in the communication between you and SMI.
All agreements between you and SMI are governed exclusively by the laws of The Netherlands. Any disputes will be brought exclusively before the competent court of the city of Amsterdam, the Netherlands.